2014 marks a new year and a new customer promise from Geodesys.
Tracey Martin-Heard, Customer Services Manager explains “Geodesys has always prided itself on the excellent customer service it offers, but we wanted to mark the start of 2014 with a resolution to take levels of service a step further and to provide customers with complete clarity on what they can expect when they do business with Geodesys.”
The focus of the Geodesys Customer Promise is on delivering quality, expertise and a first class service to every customer, every single time you deal with us. It goes on to explain how this will be achieved by breaking it down into the following four key areas:
- How we communicate with you.
- The quality of the products and service we offer.
- Value for money.
- Assurance that we are a stable business, continually investing in and improving our systems.
2014 looks set to be a busy year for the conveyancing industry with the housing market already showing signs of increasing activity. At Geodesys we understand how important it is for you to be able to purchase property searches quickly and easily. Our focus is on helping you to provide your customers with an excellent level of service too, something that can be more challenging as property transaction volumes increase.
The Geodesys Customer Promise is intended to give you peace of mind that your property searches are in the hands of experts, leaving you free to progress other aspects of the transactions.
For more information on any of our products or services please contact our Customer Services Team on 0800 085 8050.